Privacy Terms

Flopac is dedicated to safeguarding the confidentiality of your personal information. This Privacy Statement is prepared to explain how Flopac manages your personal data. Within this statement, you’ll discover specifics about what kind of personal data we collect, the timing of our collection, and how long we retain this data, the methods we use to collect your data, our objectives for gathering and utilizing your personal data, and details regarding our sharing of your personal data. The terms “we”, “us”, or “our” in this document refer to Flopac.

We encourage you to carefully review this Privacy Statement to gain a comprehensive understanding of our approach and procedures concerning your personal data and its treatment. 

Updates to this Privacy Statement will be posted on www.flopac.com. Unless specified otherwise, these changes are effective immediately upon publication. 

In relation to relevant data protection legislations, the responsible entity for data control is Flopac. 

Contact us at the following:

Westelijke Havendijk 15
4703 RA Roosendaal
The Netherlands 

Phone: +31 (0)165 59 31 70
Email: info@flopac.com 

What kinds of personal information do we collect and utilize about you? 

We gather, store, and utilize various categories and types of data that identify you or can be used to identify you, including:

  • Identification details, such as your name, both business and personal email addresses, your business or home address, both business and personal phone numbers, IP address, location and timezone, operating system, platform, types of browser plug-ins, your domain name, and your preferred web browser.
  • Job-related information, including your job title, management level, workplace location, division, department, and position level.
  • Information related to your access to our network and premises, like CCTV footage, swipe card records, time recording software data, and internet usage details. 

When do we collect your personal data?

Your personal data is collected:

  • When you visit our websites and consent to cookie usage, or when you utilize our contact features on the sites.
  • When you register to receive email alerts, marketing materials, or other communications from us via our website.
  • Whenever you report a problem, ask a question, or send us feedback via email, including through our “contact us” channels, helpline.
  • When you utilize our products and services.

What are the purposes for which we use your personal data – “Processing Activities”?

We utilize your personal data for the following Processing Activities:

  • Enhancing your experience on our websites.
  • Assisting you in completing transactions or orders.
  • Communicating with you.
  • Providing support and education regarding our products and services.
  • Informing you about our products and services.
  • Conducting investor relationship activities.
  • Fulfilling our business, regulatory, and legal obligations.

Why do we engage in these Processing Activities with your personal data?

Various laws applicable to us mandate that we disclose the legal basis for using your personal data. These are outlined below:

Consent:

We may seek your consent for collecting and using your personal data when necessary and appropriate. If consent is required, we will clarify that it is voluntary, and you have the right to withdraw it anytime by contacting us as mentioned above.

Our primary operations:

Often, processing your personal data is integral to our legitimate business interests. If we use your personal data for these reasons, you can object to our use by contacting us as mentioned above.

We process your personal data based on our legitimate interests to provide information about our products and services and to understand your usage of our website, products, and/or services. We utilize cookies (electronic text files) on your device to optimize your service experience with our tools. These analytics help us identify any technical issues you might encounter on our website or to offer personalized services. Our Cookie Policy offers more details about our cookie usage.

Legal Obligation:

Occasionally, regulators or other authorized entities may request us to process your personal data to comply with legal or regulatory obligations. In such cases, we ensure the legitimacy of the request.

Overall, providing your personal data is a voluntary action on your part and not legally mandated. However, to offer our website, fulfill a contract with you, or provide other products and services, your personal data are essential. Choosing not to provide your personal data may lead to disadvantages, such as the inability to fulfill a contract or limited access to certain products and services. Nonetheless, not providing your data won’t result in legal consequences for you.

For how long do we retain your personal data?

We store your personal information only as long as necessary for the purposes for which it is collected and to maintain our relationship with you. The duration for which personal information is retained is determined by relevant local laws. For more details, please contact us as outlined above.

Your rights regarding your personal data

Below are the rights you may have concerning your personal data if you reside in the European Union:

How can I access the personal data you hold about me?

You can reach out to us using the above contact information for comprehensive details about your personal data we have collected. This includes the types of personal data processed, the processing purposes, and the third parties receiving your data. You can also request a copy of your data. However, we must balance this against other individuals’ interests and certain legal obligations or limitations, so this right is not absolute.

Can I request the deletion or correction of my personal data?

If you wish for your personal data to be deleted or corrected, please contact us using the information provided above. We will comply with your request where legally required.

Can I request you to stop processing my personal data?

Should you want us to cease using your personal data (either completely or for certain Processing Activities), contact us using the details above. We will fulfill your request if legally obligated.

Can I request the transfer of my personal data to a third party?

If you desire the transfer of your personal data to a third party in a structured, commonly used, and machine-readable format, you can contact us using the information above. We will adhere to your request if legally mandated.

Do you store my personal data securely?

We employ stringent security standards, controls, and processes to safeguard your personal data against unauthorized access, loss, or accidental deletion. These measures include limiting access to your data and protecting it with suitable security tools, such as encryption software and secure file transfer tools. We also ensure that our third-party processors handling your personal data maintain similar standards.

Do you use cookies?

Cookies are small text files placed on your computer or mobile device when you visit a website, which are then sent back to the originating site on each visit, or to another site that recognizes that cookie. Cookies are helpful because they allow a website to recognize a user’s device. They enable efficient navigation between pages, remember your preferences, and generally enhance the user experience.

Our Cookie Policy provides additional information about our cookie usage.

Contact and support

We hope this information has provided you with clear insights into how we process and protect your personal data. However, should you have any complaints or questions, please feel free to reach out to us using the contact details below:

Westelijke Havendijk 15
4703 RA Roosendaal
The Netherlands

Phone: +31 (0)165 59 31 70
Email: info@flopac.com

Your concerns and inquiries are important to us, and we are committed to addressing them promptly and thoroughly.